# NuovaBot

> NuovaBot is a multi-tenant SaaS platform that lets businesses create AI chatbots trained on their own knowledge base. Upload documents (PDF, DOCX, TXT, MD, CSV), configure a chatbot persona, and deploy via embeddable widget, hosted chat page, or REST API. Powered by Anthropic Claude. No ML expertise required.

NuovaBot is designed for small and mid-size businesses — e-commerce stores, SaaS companies, digital agencies, and consultancies — who want to answer customer questions 24/7 using their own content. It is not a generic ChatGPT wrapper: every response is grounded in the documents the business uploads.

## Key Facts

- **Website**: https://nuovabot.com
- **Category**: AI chatbot builder / customer support automation / knowledge base chatbot
- **Pricing**: Free ($0/mo), Starter ($29/mo), Pro ($79/mo), Business ($199/mo)
- **AI Model**: Anthropic Claude — Haiku by default (fast), Sonnet on Pro/Business (more capable)
- **Deployment options**: JavaScript widget embed, hosted chat page, REST API
- **File formats supported**: PDF, DOCX, TXT, Markdown, CSV (up to 10 MB each)
- **Actions**: Ticket creation, meeting booking, live agent handoff
- **Languages**: English, Dutch (more via the chatbot itself — responds in the user's language)
- **Data**: Fully isolated per organization. GDPR compliant. DPA available. EU-hosted.
- **Branding removal**: Available on Pro plan and above (the EU AI Act "you're chatting with an AI" disclosure always stays)
- **Free tier**: 1 chatbot, 25 messages/month, 5 documents — no credit card required

## Competitive positioning

- **vs. Intercom / Zendesk**: 80% cheaper, AI-native from day one, no per-seat pricing
- **vs. Tidio / generic ChatGPT wrappers**: Trained on your specific documents — not generic AI
- **vs. building with Claude API yourself**: No dev work required, hosted, billing included, ready in 10 minutes

## Links

- [Pricing](https://nuovabot.com/pricing)
- [Documentation](https://nuovabot.com/docs)
- [Sign Up (Free)](https://nuovabot.com/sign-up)
- [AI Chatbot for E-Commerce](https://nuovabot.com/for/ecommerce)
- [AI Chatbot for SaaS](https://nuovabot.com/for/saas)
- [AI Chatbot for Agencies](https://nuovabot.com/for/agencies)
- [NuovaBot vs Intercom](https://nuovabot.com/vs/intercom)
- [NuovaBot vs Tidio](https://nuovabot.com/vs/tidio)
- [NuovaBot vs Zendesk](https://nuovabot.com/vs/zendesk)
- [Privacy Policy](https://nuovabot.com/privacy)
- [Full LLM Context](https://nuovabot.com/llms-full.txt)